Frequently Asked Questions

  Monthly Fee - How it Works
Monthly fee is based on total student count - Active & Inactive (Active = enrolled in at least 1 class; Inactive = not enrolled in any classes).
  What are Concurrent Users?
Concurrent users are the total number of staff members logged into your database at the exact same time. Additional concurrent users may be added to your account for $15 per user/month. You always have an unlimited number of Staff User IDs in your database at no extra cost.
  How Can I Keep My Fees Low?
You are not charged based on the number of leads in your system. The Unlimited Lead File is an area within your Jackrabbit system where you can keep basic contact information for parents and students without increasing your Jackrabbit subscription fee.
  How Do I Collect Payments with Jackrabbit?
Once the eCommerce gateway is connected to your database, you can accept payments easily online through the secure Customer Portal and draft your customer accounts monthly for recurring payments from within your system.

Learn more about eCommerce

  Conduct electronic payment transactions online safely and securely with Jackrabbit's eCommerce solution.