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Mark Mahoney, CoFounder
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Mark Mahoney's passion is solving business problems with technology. Mark has been involved in organized youth sports since 1973 and has instructed, coached and owned sports facilities. Mark developed Class Master, a class management system, in the 80's and sold it to another company. Due to the large number of previous clients asking Mark to develop another system, he decided to build a web-based application to eliminate the need for owners to worry about database backups, software updates and technical issues.
Mark brings 22 years of experience in information technology and has sold over 20 million dollars in software and services. Mark serves on the MIS Advisory Board for the Terry College of Business at the University of Georgia. He also belongs to the National Eagle Scout Association.
Mark holds a BBA from the University of Georgia and enjoys marathons, water skiing and backpacking. Mark loves living in Charlotte and spending time with his wife Cheryl and children: Alice Ann, Christian and Katie Ann.
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Mike Carper, CoFounder Director of Technology & Services |
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Mike's passion is designing and developing software applications.
In the early 90's, Mike started out as a software consultant in Charlotte's rapidly growing banking industry, and
worked with Mark at the same consulting firm. In 1997, Mike left the consulting world to co-found his first company
developing international banking software. While this company transitioned
into more staffing-based consulting, Mike wanted to continue developing software with dreams of building a product.
Since 2000, Mike has turned his attention to developing web applications for smaller businesses where the impacts are immediate, strong and often
personal. In 2004, Mike met Mark for lunch and the rest is, as they say, history.
Mike holds a Bachelor of Science in Business Adminstration with a concentration in Mgmt. Info. Systems from the University of North Carolina at Charlotte.
Mike enjoys developing software (no, really!), running, golf, sailing on the lake and spending time with his wife Christy and their two children.
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Tim Owens, Senior Developer |
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Tim has been developing web-based enterprise level applications for 10 years. He has experience in numerous areas including retail, finance, and recreational. He also served as a senior-level .NET consultant with a Microsoft Gold Partner for two years. He has a wealth of knowledge in the areas of the .NET framework, OOP, and MSSQL. Tim strives in developing applications that are built with both optimal performance and security in mind. He stays constantly in tune with all the new related technologies. Tim holds a BSBA in Information Systems from Appalachian State University.
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Jim Towne, Senior Developer |
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Jim has been in the Information Technology industry since 1998 building desktop and web applications using mostly Microsoft products. He has worked on applications for manufacturing, service, insurance, biotech and health care companies. As a Microsoft Certified Professional he is always trying to stay on top of the latest tools, technologies and industry standards. Jim lives for being challenged every day and the feeling of satisfaction that comes when a customer says they are happy. He enjoys building solutions that make people's lives easier.
After high school Jim joined the United States Marine Corps Reserves and while serving at Andrews AFB outside of Washington DC he joined the Metropolitan Police Dept. where he worked for 6 years before deciding to go back to school for his AAS degree in Computer Programming. He enjoys spending time with his wife and kids and taking the occasional trip to the beaches in the Carolinas.
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Zach Farnham, Developer |
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Zach has been in Information Technology for 6 years, the last four of which he has spent designing and developing software applications. He has developed and implemented web-based applications in the utility, e-commerce, datacenter, and cloud systems industries. He enjoys being where business needs require technology solutions and leverages both open and closed source technologies to build highly usable and feature-rich applications and interfaces.
Zach holds a Bachelor of Science in Computer Science from the University of North Carolina at Charlotte. When he is not writing code or investigating new technologies Zach likes spending time with his family, playing the guitar, swimming, and going to the gym.
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Melanie Ulman, Product Analyst |
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Melanie's passion has always been to help others in both her career and personal life. She enjoys taking business problems and finding solutions, espcially within the Jackrabbit program.
Melanie received a Bachelor's in Business Administration with an Accounting major and worked in the commercial and residential real estate industry for 8 years. Then in 5 years as Office Manager, she helped grow a dance and gymnastics school to become the largest school in the local area.
Melanie loves spending quality time with her 4 children, traveling and fitness activities.
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Julie Rankin, Marketing Director |
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Julie Rankin's initial role in Jackrabbit's sales department gave her a keen understanding of what the company's customers need from their business and class management systems. This has provided her with a strong sense of the marketing strategies that it takes to engage with Jackrabbit's potential customers as Marketing Coordinator. Her passion for helping people find good solutions that fit their needs is a catalyst to her success in these areas.
With experience in the diverse areas that make up comprehensive marketing strategies, Julie understands how to plan and implement them successfully. Over the course of her career, Julie has been responsible for the planning, creation and execution of strategic and promotional marketing activities that include Internet marketing, direct mail, literature, press releases, newsletters, trade-shows, and print advertising.
Julie, a graduate of the University of Pennsylvania with a Bachelors in Marketing, is an running and fitness fanatic who enjoys spending time with family and friends, traveling to new places, and taking beach trips with her son.
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Karissa Parker, Sales Representative |
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Karissa graduated from UNC Charlotte with a Bachelor of Science in Business Administration in Marketing in 2005. She has since worked in retail management and has several years of sales and customer service experience. In her spare time she enjoys spending time with family and friends, traveling to new places, doing new things and just being outside!
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Hannah Woodard, Sales Representative |
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Hannah has several years experience in corporate tax planning including sales, implementation and client service. Hannah graduated from Appalachian State University in 1994 with a BSBA in Accounting. After passing the CPA examination, Hannah served as a Project Manager in the Federal Tax Consulting Practice of Ernst and Young, LLP. She worked closely with clients to help them achieve their business objectives while maximizing earnings. In February of 2000, Hannah left the corporate world to devote her time to caring for her daughter and two sons. Now she spends most of the her free time with her children at the soccer fields and at swim meets. She also enjoys boating, hiking and vacationing with her family at Bald Head Island.
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Christy Carper, Billing & System Administration Manager |
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Since its inception, Christy has served Jackrabbit and its clients. During Jackrabbit's development in 2004,
she supported her husband, Mike, and business partner, Mark - acting as cheerleader for their new venture.
Soon after Jackrabbit's launch, the client base quickly grew, and the "behind the scenes" support role turned
into an official Customer Support & Billing position. For 2.5 years Christy continued the dual roles, while
helping grow the Customer Support Team. Since 2008 Christy has served as Jackrabbit's Billing and Systems
Administration Manager.
Prior to joining Jackrabbit, Christy enjoyed 15 years in various Client/Customer Service roles at both branch
and Corporate levels. Her positions included Technical Recruiter, Corporate Recruiting Trainer, Public Relations
Manager and Direct Sales. Her passion has always been driven by a desire to help people and improve processes.
Christy earned her Bachelor of Science in Distributive Education in 1991 from Winthrop College. Her free time is
spent with her husband, Mike - raising their two children, John and Rachel; and enjoying the Lake with family and friends.
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Cheryl Leonard, Billing Administrator |
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Cheryl has over 10 years experience in Planning and Allocation for various retailers in the Boston area. She began her career as an assistant store manager and most recently was a Planning Manager for a nationwide women's apparel chain. She is fueled by new challenges and her strong desire to be the best she can be.
Cheryl earned a Bachelor's Degree in Business Administration from the University of Connecticut in 1991. She later earned a Master's in Education from The University of Massachusetts at Boston. She is teaching certified in MA. She was previously an assistant dance teacher at Wendy's School of Dance in CT.
In her free time Cheryl enjoys practicing yoga and enjoying the warm climate in Charlotte with her husband, Dave, and their three daughters.
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Christie Foster, Billing Administrator |
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Christie has over 22 years of experience in the Information Services field including Project Management, Customer Relations, Client Training & Development and Corporate Operations Management. She is able to add value by identifying and meeting others needs. Her gratification comes when she is able to exceed her clients expectations.
Christie earned a Bachelor of Science degree in Computer Science from Clemson University. Her free time is spent with her family which includes two daughters Victoria and Erika.
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Jill Purdy, Public Relations |
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With a media and marketing-centric background, Jill Purdy has developed a broad base of knowledge from which she offers technology-centric marketing and public relations solutions. Trained in graphic design at the University of Georgia's internationally known Lamar Dodd School of Art, and armed with a background that includes positions as Art Director, Editor and Marketing Director, Jill contributes expertise in multiple media vehicles including direct mail, the Internet, television and newspaper and offers experience in marketing and public relations needs of every kind.
Jill has helped more than 2 dozen growth-focused technology companies implement marketing and public relations fundamentals and use them to generate awareness and expand market presence. Jill helps Jackrabbit combine today's Internet tools with more traditional vehicles in implementing a public relations strategy that is focused on gaining visibility and recognition with clients and prospective clients in Jackrabbit's eight market segments.
Graduate of the University of Georgia with a BFA in graphic design, Jill is an avid football fan and gourmet chef who enjoys entertaining, singing, fitness programs and spoiling her four grandchildren.
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Jorine Jones, Customer Service |
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After Graduating from Simon Fraser University, in 1991, Jorine spent 10 years in Customer support, starting as the Customer Service Manager for an at home/order by catalogue clothing company in Vancouver, Canada. Later she moved to telecommunications and spent 7 years as a System Designer and Customer Liaison for a Telecommunications Company. She left the public work force to stay at home and raise her two boys. In her personal spare time Jorine enjoys antiquing and the endless quest for the perfect deal!
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Christina Deen, Customer Service |
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Christina has many years of experience building her skills in the client services arena in retail, banking, non-profits and universities. Working with non-profit groups and the University of North Carolina at Charlotte inspired her to work helping others.
Christina earned a Bachelors Degree in Psychology and Sociology from the the University of North Carolina at Charlotte. She is currently learning more about design and psychology, studying human computer interaction for her Master's of Science Degree in HCI. Christina enjoys exploring new technologies, photography, traveling and spending time with her family and friends.
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Janet Bartlett, Customer Service |
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Janet has a diverse working background from Administrative Assistant and Group Sales Manager for two restaurant organizations to the Marketing Administrator for a National Author & Public Speaker. Most recently Janet founded a specialized transportation business in North Carolina. She grew up in Northern California and spent time both in Sonoma and Lake Tahoe before relocating to North Carolina.
Janet spends her free time with her husband & son playing golf, visiting family, and always looking forward to her next trip to the beach.
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Heather Mueller, Customer Service |
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Born and raised in San Diego, California, Heather attended the University of California, Santa Cruz and graduated with a Bachelor's of Science in Information Systems from the University of Redlands. With over 16 years experience in customer service, she has incorporated her passion for technology into her career choices. Before relocating to Charlotte, North Carolina, Heather worked for the Department of Defense in both the marine mammal and the robotics departments.
She loves baking and making jams. She knits, reads comic books and plays video games on the Wii and Playstation 3 whenever she can. Heather loves to spend all of her free time with her husband, Eric. Together, they maintain a small private zoo of four cats: Benny, June, Agnes and Fizzgig. Heather and her husband are expecting their first child in 2012 on Leap Day!
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Susan Lyerly, Customer Service |
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Susan graduated with a Bachelor's degree in Mechanical Engineering from North Carolina State University in 1987. She also holds a Master's degree in Business Administration from Nova-Southeastern University. After 14 years at Florida Power & Light Company in various engineering roles, she left the corporate world to raise her daughter and twin sons. She loves the challenge of organizing numbers and data. Susan and her family enjoy traveling anywhere tropical. |
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Ann Binns, Customer Service |
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Originally from Atlanta, Ann has lived in Charlotte NC since 1980. Ann has work experience in sales analysis, marketing, corporate training, and customer service. Additionally, she has a strong background in web design and the recreational and competitive dance world. She has a degree from Reinhardt University and also attended Georgia State University. Ann has 2 adult daughters - Katie (who is married Ann's favorite son-in-law, Michael) and Melissa, who attends Queens University. Ann now spends her time raising her 2 little 'duppy pogs,' Maggie and Bo.
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