Before Jackrabbit, I was not using any type of software
system. It was so easy to learn the program through your online
manual, video help, and customer support. I am really impressed
with the amount of enhancements that are made to the software.
You are always improving and adding new helpful ways to make
your program even better. The biggest help has been online
registration! This has saved us hours of paperwork. As a studio
we look much more organized, professional, and definitely stand
out from other local competitors. Thank you for all that you
do!"
|
Stacy Schmidt -
www.Studio21Dance.com
|
"I would like to tell the developers of Jackrabbit that it
has CHANGED my life! By being able to allow my customers to
check their accounts at all times and enroll while I sleep, I
have increased sales to new customers, increase the satisfaction
of my current customers--they always know WHY I charged their
account (or at least know they can look it up!), and have
managed to keep accounts from getting out of control for
non-payment. A perfect example of this is this past weekend when
we had costume pickup. I was able to, in a few keystrokes, print
a list of all my customers who had a balance due for whatever
reason (expired cards, declined cards, etc.) and have that with
me so that they took care of their balance before they picked up
their costume! Last year, I ended up handing out costumes to
people who owed me quite a bit of money. This alone has made the
tiny amount I pay each month worth every penny!"
"I tell everyone I know about this program because it is
WONDERFUL! I have been fortunate to be involved in the beginning
(at least I think I was) with dance studios using this program
and have been very impressed with the constant improvements and
customer service that Mark and his staff have shown. I have
gotten support in the middle of the night from this company--do
they ever sleep? THANKS TO YOU!!!!"
|
Tonya Ebner -
www.academyarts.net
|
"I want to say thank you for developing software so easy to
use and utilize for dance studios. We incorporated the
Jackrabbit software a year ago and the benefits keep rolling. We
were using another dance studio software system that was not
web-based. The web-based system is worth the sign-up. It is so
nice to look on the site at home and find the same info when I
arrive at the studio."
"We are able to offer our dance families on-line registration
through our website, which helps us eliminate loads of paper (we
have gone green!) and countless hours of inputting each dance
family’s info. We have also required all dance families to make
payment by credit card or bank draft. Just by a few clicks on
the mouse we charge families for tuition on the 10th of every
month and a few more easy steps to bank draft customers signed
up w/ that method of payment. Credit card and bank draft info is
all saved and we are able to update account info immediately."
"A new option we added a few months ago is the Customer Portal
log-in. Our customers have loved this new option. Families are
able to look on their accounts to view charges, view
transactions; they can update and change their own family info,
etc. Our studio also offers current dance students the
opportunity to register for next season’s classes before the end
of the current year; by utilizing the Customer Portal Log-in
current families registered for those classes and it eliminated
outside families from registering and taking those slots b/c
they did not have a log-in or password."
"I can not count the number of hours this system saves me each
month. We have been truly happy w/ this system and look forward
to utilizing all the new updates and enhancements in the
future."
|
Michele Edwards -
www.rhythmineffect.com
|
"It has taken us 15 years to develop our Dance studio and
Club Volleyball program to a point where we are servicing over
2000 students, most of them with multiple class enrollments,
spread over three separate locations. We were spending more time
trying to manage our student database, than teaching the
classes."
"We were using a combination of Excel spreadsheets, billing
software and a variety of hard copy forms, which then needed to
be filed and stored. Although we had already implemented an
auto-debit system to collect tuition each month, my biggest
fears were the lack of security of our current system, as well
as the worry of our computer crashing and taking all of our data
with it."
"By working with Jackrabbit, a web based class management
program, we immediately alleviated my concerns regarding
security and the possibility of losing important data which was
only stored on our in-house computers. The Jackrabbit program
also allows multiple users to login simultaneously from each of
our three locations. This allows for all registrations and other
changes to be processed immediately, rather than waiting for one
person to input them into our old, archaic system."
"The Jackrabbit staff has been extremely open to suggestions
regarding how to continue improving the value and effectiveness
of their software. It is actually very satisfying to see some of
our recommendations or suggestions be implemented into the
software. It makes me realize that Jackrabbit really does care
about what their customers have to say."
"We are looking forward to a long, and continuously improving
relationship." |
Ed Morel - Temecula Dance Company &
Temecula Volleyball Club “Viper” -
www.TemeculaDanceCompany.com
|
"Jackrabbit is a great tool for dance school owners who are looking to enhance their business and to smooth out the important daily activities that can slow you down."
|
Steve & Angela Sirico - Dance And Music Centre, Fairfield, CT -
www.DSDanceAndMusic.com
|
"How can I put into words the advantages of Jackrabbit for
our business. I was a person who used the individual card
systems for 25 years and did not want to let go of it. Switching
to Jackrabbit was a very hard decision for me, however, it has
been the best decision I have ever made. "
"Enrolling students is a breeze and saves so much time! Time
saved by the office staff is such a bonus for us. You can track
students with the push of a button. You can see all their
transactions with the push of a button. I think one of the best
features for our facility, because we have so many venues, is
the Payment Category tracking. It allows you to see the income
from each venue instantly. Another feature is that is
automatically puts in the discount for multiple classes or
families. No figuring this out manually anymore. What a time
saver!"
"The newest feature we are taking advantage of is the on-line
registration. Letting parents enroll their children on-line
saves the office staff inputting that information. You have your
clients billing information and can receive their payment by
credit card instantly. We have parents on auto pay and the first
of the month we push one button and they all are paid
automatically. This is WONDERFUL. We have also started using the
attendance and make-up features of Jackrabbit. It is so much
easier to schedule make-ups and absences. Record tracking is a
breeze."
"If you have not tried this system..you MUST. We love it. "
|
Debbie Gantz - KIDS Are TOPS Sports Center
-
www.kidsaretops.com
|
"Well, it was one year ago that I became reacquainted with
Mark Mahoney and his Jackrabbit biz software. At the time, I was
mildly reticent about the fact it was web-based, yet in August,
Kids First decided to make the 'big switch' due largely to
Mark's integrity and my 'gut feel' that Jackrabbit was going to
the 'program of the future.' During the data transfer, things
went seamlessly despite our large enrollment."
"Three months ago, my concerns about being web-based COMPLETELY
EVAPORATED when our in-house server went down and it took our IT
guy two weeks to re-construct our server data. During it all,
Jackrabbit never missed a beat; had we been on server-based
software I cannot imagine the problems for our Company. Now, I
am absolutely convinced it is better the have the professionals
doing my backup (by the same company that handles and backs-up
of the large global companies, using the same redundancies
including backups in multiple cities in case of a regional
disaster) ! "
"What about the day-to-day 'usability' of Jackrabbit? For 9
months the Jackrabbit Support Team has worked closely with the
Kids First crew to make the enhancements necessary to handle a
club of 5100 enrollment. Two weeks ago, at the May BOOT CAMP,
when asked how she liked Jackrabbit, Mary, Kids First's Customer
Service Department Leader responded by saying "I am ecstatic. It
is fast and so easy to learn for my crew." Those were the words
I was waiting to hear and the reason I am decided it was time to
write this testimonial."
"Do you want a speedy, stable, safe, easy to learn and use,
future-oriented program owned, written and supported by a team
of people with impeccable integrity? Then may I strongly suggest
Jackrabbit." |
Jeff Metzger -
www.KidsFirstSports.com / Small Business Boot Camp
|
| “In reviewing class management programs, we focused on three
key objectives: ease of use, features and company integrity.
Jackrabbit has an easy-to-use technology solution that can
satisfy the wide range of technology skills in a diverse
franchise system. Their web-based program has 95% of the
features we were seeking. In addition, the management of
Jackrabbit is committed to providing top-quality customer
service and honest, integrity-driven interactions. We did not
find another company that inspired this level of confidence.”
|
Mary Rogers - CEO -
www.Abrakadoodle.com / Abrakadoodle National Franchisor
|
| “After reviewing many software products over the past 10
years, it is clear that Jackrabbit is the #1 choice. Its’
easy-to-use features are perfect for the entire range of
business, whether you are a start-up club or a large,
full-service children’s activity center. The incremental cost
and ability of the software to grow with your business is
without peer in the industry.” |
Frank Sahlein -
www.WingsCenter.com / 3rd Level Consulting
|
"It is my privilege to tell you about my experience getting
a new class management system from Jackrabbit. Every aspect of
Jackrabbit has dramatically improved my swim school operations!
Summer Registration results:
- Within 2 weeks, 50% of our classes were filled.
- Parents registered and paid online easily.
- Dramatic reduction in needed phone calls and
discussions. Saved many staff hours and trouble.
- Instant E-mail confirmations when we processed the
registrations
- Waivers already signed and stored
If anyone is considering updating or changing to a new system,
please take a look at Jackrabbit. I checked it out from Jeff
Metzger's staff and another swim school. It is everything I
could ever wish to have to simplify my school administrative
operations. Now I can concentrate on the area I love- the kids!"
|
|
Linda DeSanders -
|
"It's very easy to use and adapt to. You guys kill Get
Physical. I love the "Executive Dashboard" initial page which
displays the status of enrollment and account receivables. I
sell just about everything I believe in, especially which has
helped me to streamline my company or my life.
Thanks for creating a fantastic solution." |
Jason Williams
|
"I have evaluated MV Soft and Get Physical. While the
programs provided some useful features, they just didn't feel
complete to me. In addition, I was not pleased with the user
interface of the programs. I took a quick look at ProSchool,
which at a glance seemed like a good program but was not
affordable for someone like me with a very small school."
"I chose Jackrabbit because it is a complete system. All of the
spreadsheets and queries I created using Excel to keep track of
the business are already available in Jackrabbit in one place,
even the Birthday List. I still have the option of exporting
data to Excel if needed. I like the look and feel of the
program. I especially enjoy the ability to be able to access my
information online from anywhere, anytime. Most importantly, the
monthly payment makes it affordable. Honestly, I was sold at the
initial data conversion...even with the minor issues we had."
"Thanks a lot for making one of my tasks as a new owner easier." |
Toni Ellis
|
| I am so glad that you created Jackrabbit. We have found that
using your system is easy to understand and easy to use.
Jackrabbit went above and beyond with all of the different
elements that are offered. We look forward each day to being
able to use Jackrabbit. My business information has never been
this well organized. Thank you Jackrabbit!!!!!!!!
|
Heather Young
|
| "I love the Jackrabbit program because it is easy to use,
its online, and you don't have to worry about software
installation & updates or backing up your work its all done for
you!" |
Sarah Bowles
|
| "We love the Jackrabbit program! I can't believe how easy it
is to manage my kids and their accounts!" |
Tarra Morris
|
| "I want to let all the studios and gyms to know how pleased
I am with the Jackrabbit program. I have found it easy to read,
easy to work and above all, very user friendly. This has made MY
job somewhat quicker and more efficient. I can highly recommend
this program to anyone who chooses to have interest in this.
Thanks once again for developing such a thorough program." |
Beverly Schaeffer
|
| "Until Jackrabbit we pretty much did everything manually. We
used QuickBooks for tracking our customer's payments, tuition
and purchases, but individual class rosters were set-up in
Microsoft Word and had to be manually updated each month before
printing them. If we needed info on a student or their family,
we had to search through our enrollment forms. We have 2
locations so we had to make a copy of the enrollment forms of
the students attending at the 2nd location. Our managers and
instructors had very little, if any, access to student and
customer information before Jackrabbit. Checking to see if a
student was making up too many classes was a long and time
consuming job, searching through every class roster. Tracking
the number of students in each class involved reviewing each
class roster daily and manually counting each student then
forwarding that count to the lady that does our placements. I
could go on, but I think you get the picture. Jackrabbit has put
everything about our classes, students and their families at our
staff's fingertips. It has freed up time to develop new programs
and improve the ones we have. We shopped around, but found
Jackrabbit to be the best and most affordable class and customer
data management system available. " |
Sandi Brunson
|
| "The Jackrabbit system is a very powerful but intuitive
system to use. The ability to log in from any computer anywhere
without the need for installing additional software or buying
additional licenses is one of its greatest advantages. I
imported my data from another system via the Jackrabbit
spreadsheet import feature and was up and running in a matter of
minutes. The software is simple to use and provides us with
powerful management reports. This system will revolutionize the
way we manage our customers!" |
| Scott Davis |