Management Team

Management Team


Mark Mahoney, Co-Founder, President
Mark has a passion for solving business challenges with technology. Since 1973, he has been involved in organized youth sports. Mark has owned sports facilities, and he has instructed and coached young athletes. In the 1980s, Mark developed Class Master, a class management system, and sold it to another company. Many previous clients asked Mark to develop another system, so he decided to build a web-based solution. The goal: to eliminate owners’ worries about data backups, updates and technical issues.

He has more than 32 years of experience in IT. Mark sits on the MIS Advisory Board for the Terry College of Business at the University of Georgia. He is also a member of the National Eagle Scout Association.

Mark holds a BBA from the University of Georgia. Mark loves living in the Lake Norman area, which is near Charlotte, North Carolina, and spending time with his wife and three children. In his free time, he enjoys triathlons, water skiing and backpacking.

Mike Carper, Co-Founder, Director of Technology
Mike has a passion for developing and designing software solutions. He got his start as a software consultant in Charlotte’s banking industry in the 1990s. Mike worked with Mark at the same consulting firm. In 1997, Mike left technology consulting to co-found his first company, which developed international banking software. When that company shifted into staffing-focused consulting, Mike decided to continue developing software. Since 2000, Mike has focused on developing web applications for smaller businesses. Mike met Mark for lunch in 2004. As the saying goes, the rest is history.

Mike holds a BS degree in Business Administration with a concentration in Management Information Systems from the University of North Carolina at Charlotte. Mike loves developing software, playing golf, running, sailing and spending time with his wife and two children.

Michele Wissman, Billing Manager
Michele spent more than 15 years in hospitality management with OSI Restaurant Group. Throughout those years, she held a number of positions, including Regional Administrative Assistant, Corporate International Trainer and Regional Director of Training and Management Development for Northeastern Ohio. Her additional experience in the industry includes Hospitality Recruiting and Scheduling. Michele is passionate about delivering an exceptional customer experience by meeting and exceeding customer expectations. Outside of work, she enjoys CrossFit, running and spending time with her three children.

Jorine Jones, Software Support Manager
In 2007, Jorine Jones joined the Jackrabbit team. She was a member of the original support team. Since joining Jackrabbit, the company has expanded significantly. Today, she leads a support team that spans from the West Coast to the East Coast. With 20 years of support experience, Jorine came to Jackrabbit from the telecommunications industry. For the past five years, she has guided the growth of Jackrabbit’s support department. Originally from Canada, she now resides near Charlotte, North Carolina. She loves spending time with her family and the never-ending search for a great junking deal.

Tracey Chantry, Human Resources Director
Tracey Chantry has a BA degree in Criminal Justice from Radford University. In 1997, she shifted to a career in Human Resources. She brings a wealth of experience to her position, having worked in the private, public and non-profit sectors, and in industries such as architecture, cardiology, information technology, manufacturing and more. Tracey enjoys a good laugh. She also enjoys exercise and spending time with her family. She and her husband have three children.

Lynda Vigor, Software Support Representative
A graduate of Yukon College and the University College of the Cariboo, Lynda continued her education in Public Speaking. In 1997, she found her true passion when she achieved her Facilitators Certification at Wakinyan Career College. A Certified Facilitator and an entrepreneur, Lynda has worked in and owned businesses in Kamloops for the past 30 years. She has worked in a number of fields, including Education, Wealth Management and Bookkeeping and Tax Services. Lynda believes that the purpose of her work is to teach people in a safe, nurturing environment. From the Special Olympics to President of the North Shore Business Improvement Association, Lynda has a long history of serving the community in various volunteer positions. During her free time, she enjoys motorcycle rides with her husband and feeling the wind in her hair.