Support

Supporting online studio management success

With the industry’s biggest group of trainers, setup coaches and customer-success specialists, Jackrabbit Dance provides support
that’s unmatched—and a limitless online future for your business. Backed by online training, set-by-step videos, webinars and
extensive help center, Jackrabbit Dance studio management software is easy to master.

Leap Ahead with a Jumpstart

The Jackrabbit Dance team is ready to support you as you set up your database. We assign a Jumpstart Coach for one-on-one support during the initial software setup process. Plus, the Coach can answer any questions.

  • Jumpstart Coach
  • One-on-one call
  • Step-by-step help
  • Data import assistance
  • ePayments help
  • Web integration support

Master your software with the best support in the industry

Support Team

Connect with us by email, web chat and phone. You can also schedule a Jumpstart session.

Getting Started

Visit this area for what you need to step up and customize Jackrabbit Dance.

Webinars

Explore helpful webinars you can view whenever you want. Or register for a live webinar.

Training Videos

Watch step-by-step videos that teach you how to use Jackrabbit to manage you dance studio.

Classroom Training

Join us in person for on-site training at our headquarters or at sessions available across North America and at conferences.

Help and Guides

Browse our library of online User Guides in the Help Center for Jackrabbit Dance.

BOOST Your Jackrabbit Class Skills

Join us at our semi-annual BOOST User Conference to learn the latest tips, tricks and best-in-class features. Share ideas and network with other successful business owners.

East Coast User Conference West Coast User Conference

Help when you need it

From phone call and web chat to speedy email support, the Jackrabbit Dance support team is ready to help.
We guarantee to deliver assistance in 2-4 hours on all email requests within regular Jackrabbit
business hours of 8:00am-8:00pm/EST, Mon.-Fri.

Your satisfaction is our #1 priority. We will take immediate action to ensure your
satisfaction is guaranteed.

Sandhill Gymnastics

Jackrabbit Allows Us to Provide the Best Customer Service to Our Customers!

“Jackrabbit has great customer service. They either walks us through an answer or they will send it to the development team which is really helpful for us.”
–Adam Barret, Temecula Dance Company

Try Jackrabbit Dance for yourself

Custom Live Demo

It’s easy to take a spin and learn why Jackrabbit Dance offers the best dance studio software.

Live Demo

Free 30-Day Trial

We import your actual studio data, so you can see our life-changing dance studio management software in action.

Take Free Trial

Questions? Talk to a product coach
(704) 895-4034