Have you ever wondered why we have two ePayment preferred providers at Jackrabbit? This post is for you. We are very transparent at Jackrabbit – from our owners all the way down to part time employees. We really pride ourselves in having this transparency with our customers. We consider our
The Revenue Summary format is now much easier to read! We made several changes – including those announced on the dashboard in early May – to ensure this. Here is the new look:
The Transaction Type drop-down list editor is now where you’ll find the credit/debit setting. You no longer need to include this information in the type name. We’ve updated all active databases so you only need to take advantage of the change to make this simpler to use.
A new option was added to the Tools menu for Credit Cards/Bank Accounts Settings. A new page was also created which has all of the related ePayment settings in one place, instead of spread throughout the application. This page has a left navigation to help the user switch between different
When you think of creating a mobile app, one of the first things on your mind should be what parents would want to do from their smartphones. This must be top of mind because if you don’t design to their needs, demands and desires, you’re going to have a tough
The Staff Portal is a new enhancement that is now live! The Time Clock has been renamed Staff Portal. Staff can now login to the Staff Portal to see announcements, record their hours worked, and take attendance for the classes they teach in one place. The Staff Portal is mobile
Tired of seeing expired credit cards decline? Before you run a batch for collecting credit card payments, you can run this report and email the families that need to update their card. This will help get your money faster. If you contact the family before the batch has been started,
An events tab has been added to Families & Students that shows current and past event enrollment. There are no longer buttons for viewing event enrollment.
Users can no longer enter a message before selecting a “type” in Email/Text Families. This prevents a message from being deleted if it is typed before selecting its “type.”
We’ve made Copy Classes page easier to read and optional sections easier to identify by adding section headers. We’ve also moved the warnings for dropping students and copying tuition transactions to pop-up alerts to ensure that you see them.