Enhancements

Jackrabbit is always improving and adding new features and enhancements. Review the latest
enhancements below and click at the bottom to see more enhancements.

Customized Live Demo

New Family Discount Rule

#	Date	Enhancement	Description
1	01/29/19	Email Families: Search Criteria Change	Email Families now has the Enrollment Status search criteria grouped together and moved to the top. Also, if you select search criteria which doesn\'t work together, Jackrabbit recognizes this and will notify you with an on-screen alert. See Email Families Changes
2	01/29/19	NEW Fee Summary Report	A new Fee Summary Report was created to help you easily see what has been paid and what is still owed. Highlights about the new report: Simple format provides valuable information using the Transaction Date Easy to read - only one row per fee Amount paid column includes all account credits, not just the payment View accounts receivable by a specific Category 1 or Transaction Type See Fee Summary Report
3	12/20/18	New Makeup Expiration Date	New makeup expiration date option is now available to you\! Go to Tools>Edit Settings and in the Student Settings section, you\'ll see the following options: No expiration date - they can makeup the missed class at any time Based on a time limit - # days, weeks, months *Until the last day of the session See Makeup Expiration Setting
4	12/20/18	Family ePayment Listing: Add email from grid	Family ePayment Listing now gives you the ability to send an email from the results page, to make contacting families easier.
5	12/04/18	Parent Portal - Fixed Fee Messaging for Enrollments	Families with fixed fees will now see messaging in the parent portal when enrolling. This lets them know they have a fixed fee and no fees will be posted at the time of enrollment. It also tells parents the fixed fee amount is subject to change due to the new enrollment and will be reviewed by your organization. See Messaging Example Your organization will receive an email letting you know a family/student with an active fixed fee has enrolled into more classes. This is your notification to review the fixed fee for possible changes.
6	12/04/18	Attendance Improvements in Staff & Parent Portal	Staff Portal has been improved to make it a cleaner and easier experience. Replaced icons with words See Example Added Attendance button to shows the student\'s attendance history. This makes it easier to identify any attendance issues. See Example Parent Portal now has the option to show attendance issues. If you\'d like parents to see this information, go to Tools>Parent Portal>Setting to turn it on. See Example
7	12/04/18	Skills Email - Added Notes, Date & Direct Links	The skills email sent to parents now includes the skill note, along with the date the note was updated. We\'ve also added a direct link to the Parent Portal and links to view the skill or watch the skill video. See Skill Email Example
8	12/04/18	Tuition Discount Rule can now be at the family level. This makes tuition discount rules even more powerful by over-riding the rules associated with the student\'s classes and forcing Jackrabbit to use the family assigned rule insted. See Family Rule Example
9	11/20/18	New Custom Billing Cycle	New Custom Billing Cycles are now available in Tuition Billing Settings\! You can now easily create a custom billing cycle starting from the date of your choice and running anywhere between 1 to 52 weeks. To add a custom billing cycle, click Tools>Edit Settings>Tuition Settings. Then click on Manage Tuition Billing Settings. Visit our Help Center for more information See Tuition Billing Settings Example
10	11/20/18	Post Tuition Fees - Billing Cycle Format Change	Post Tuition Fees\' Billing Cycle start date is now a drop-down list. See Billing Cycle Start Date Example
11	11/20/18	Student Attendance Report - New Summary Option	Student Attendance Report now has a summary option, which will show one row per student. See Student Attendance Report
12	11/06/18	Staff Portal - New Skill Started Icon	Staff Portal has a new icon to represent the Skill Started status. See Skill Started Icon
13	11/06/18	Parent Portal - Added Add/Update Credit Card Address	The Parent Portal now allows parents to add and update their credit card billing address.
14	11/06/18	Skills Email - More Visually Appealing	The Skills email sent to parents is now more visually appealing and mobile responsive. See Skill Email Example
15	11/06/18	Discounting & Prorating - Added to Parent Portal, Quick Registration, Class & Student Enroll Buttons	Automatic discounting & prorating has been added to several places\! Parent Portal - Parents will see an accurate tuition amount in their cart to see the exactly amount of tuition. Parents can also click on the transaction after it\'s posted to see the calculation details. See Parent Portal Cart Quick Registration - Jackrabbit calculates the discounted and prorated tuition in the Post Enrollment Fees page so your front desk doesn\'t have to\! See Quick Registration Post Enrollment Fees Class Detail\'s Enroll button - Similar to Quick Registration, the Post Enrollment Fees page calculates the discounted and prorated tuition. Student Detail\'s Enroll button - Similar to Quick Registration, the Post Enrollment Fees page calculates the discounted and prorated tuition.
16	09/25/18	Staff Portal - New Attendance Options	Staff Portal has additional attendance options\! These are Late, Left Early, and Observing. This allows staff to correctly represent the student\'s presence in a class. To try it in the staff portal, click the Present button\'s down arrow See New Options in Staff Portal The Student Attendance Report was also updated with new columns for % Late, Left Early, and Observing. This will allow you to quickly and easily identify problems. See Student Attendance Report New Columns
17	09/25/18	Student Attendance Report: Misc Improvements	Student Attendance Report has a few improvements: New Absence/Attendance button on the student page. This button opens the Student Attendance Report Button also added to the class page *Instructor list now separates active and inactive instructors. Active instructors sort to the top See Absence/Attendance button example in a student page
18	09/11/18	Parent Portal: Fees for Waitlisted Classes Not Shown	Parent Portal will no longer show the class tuition fee when a student is waitlisted into a class.
19	09/11/18	Student Attendance Report: Added Class Status	Student Attendance Report now has Class Status as a search criteria See Class Status
20	09/11/18	Class Rolls: Added Parent Last Name	Class Rolls will now show the parent last name. Also, if you track attendance, the Absences/Makeups section will no longer show.
21	08/28/18	Parent Portal - Added Staff Nickname	There\'s a new Parent Portal Setting for Show Instructor Nickname. When set to Yes, a new field appears in the Staff page called Public Nickname. When a nickname is entered, the Parent Portal shows the nickname instead of the instructor\'s first and last name. See Parent Portal Setting, See Staff Page, See Parent Portal
22	08/28/18	Calendars - Font changed for dark backgrounds	The calendars (weekly calendar, day view, room view) now use a bold white font when the class\'s background color is dark. This makes it easier to read. See Calendar Example
23	08/15/18	Family Address Listing: Added Email Option	You can now email directly from the Family Address Listing report. Simply check the families to include and click the Email button at the top left of the page.
24	08/14/18	New Term Legacy Skills	A new term has been added to Jackrabbit for Legacy Skills. This is to differentiate between the skills shown at the top of the student\'s Skills tab and the skills shown at the bottom of the page. See Students Skills Tab. The Skills label on the Class Rolls search criteria page was also updated to Legacy Skills. See Class Rolls Search Criteria
25	08/14/18	Staff Portal: Added Grade Level	Staff Portal now shows students\' grade level inside the More button. The layout of the information was also updated to make it easier to read. More button with Grade Level & New Layout
26	08/07/18	New Discounting & Prorating Wizard	A wizard for discounting and prorating tuition is now available to guide you through the set-up\! We also updated the tuition settings page to a simplified look. To see the wizard and the new settings page, go to Tools>Edit Settings and click on Tuition Settings. See Wizard , See Tuition Settings
27	08/07/18	Email Listing Report: Added Column Search Filters	Email Listing now has a search filter in each column to find what you need faster. See Email Listing
28	08/07/18	Family Balance Summary & Contact Listing: Added Email Option	You can now email directly from the Family Balance Summary and Contact listing reports. Simply check the families to include and click the Email button at the top left of the page. See Email Option Example
29	07/31/18	New Student Attendance Report	New Student Attendance Report is now available\! This report gives visibility to the following for each student: Number of classes for the date range Number of absences Number of attendances Percentage of attendance *Ability to email directly from the report To see the new report, click on the Report option in the top menu and then click New Reports. Find the report, See search criteria, See report
30	07/17/18	Weekly View/Schedule: Name Change to Weekly Calendar	The Weekly View, Weekly Schedule and Monthly Schedule names have changed to Weekly Calendar or Monthly Calendar. See Name Changes
31	06/19/18	Parent Portal: Added Print Skills, Cart Financial Summary	Parent Portal now has the following: Print Student Skills See Print Skills Financial Summary in the Cart See Cart Financial Summary
32	06/19/18	Parent Portal: Added Print Schedules	Parent portal now has the option to print student schedules\! View Print Schedules
33	06/06/18	Events: New Copy & Edit Options	Events have new copy and edit options\! New Copy Event Type button See Copy Event Type New Copy icon inside an Event Type\'s Dates & Times tab See Copy Event Date *New options when editing an Event\'s Date See Edit Event Date
34	06/06/18	Edit Settings>Drop-down Lists: Renamed Hide & Private	Edit Setting\'s Drop-down List pages were changed to improve the Hide and Private names, so they are more meaningful to you. The new names are Hide from customers and Hide from users. See New Names
35	06/06/18	Staff Portal: Change to Class Name for Private Classes	Staff Portal\'s Manage Classes list now shows the student name, instead of the class name, when the class max size is 1 and enrollment is also 1.
36	06/06/18	Parent Portal: Added Print, Changed Category Display	Parent Portal now does the following: Print Class Schedule See Print Schedule Print Absences See Print Absences *Uses Category1-3 customized labels for filtering when enrolling See Category Filter
37	06/06/18	Parent Portal: Cart Improvements	Parent Portal\'s Cart is updated to improve the parent experience when enrolling If you don\'t post tuition fees in the parent portal, parents will not see the cart. Instead they\'ll see a confirmation of enrollment. If you do post tuition fees in the parent portal, parents will see the cart. The language and workflow was made more intuitive to guide them to the next step See example
38	06/06/18	Who\'s Scheduled to Be Here: Multiple Changes	Who\'s Schedule to Be Here report has improved with the following: Category1 is multi-select Instructor added as a search criteria Show Student/Barcode ID added as a display setting Columns added for Category1 and Student/Barcode ID See New Options
39	05/22/18	Reports Menu: Added Report Categories, Removed Individual Reports	The Report menu no longer shows a long list of individual reports. Instead, it shows report categories, for example Families/Students, Classes/Enrollment, etc. See Report Menu If you don\'t know the category the report you\'re looking for belongs to, click on Find Reports in the Report menu and use the Keyword Search field. You can save any report as a Favorite for quick access. Saving a report as a favorite
40	05/22/18	Time Report: Added Salaried Search Criteria	Time Report has a new search option for Salaried. This includes a drop-down option for Yes, No and No Value. No Value makes it easy to find staff who\'s Salaried field is blank because it hasn\'t been set. See Time Report\'s Salaried Search Criteria
41	05/22/18	Problem Accounts: Added Sear'); ch Criteria to Several Pages	Several pages have a new search criteria for Include Problem Accounts, with a Yes/No drop-down list. Each page is listed below with it\'s default setting value: Email/Text Families - default is Yes Email Listing Report - default is Yes Lead File\'s Mass Archive - default is No Lead File\'s Email Leads - default is Yes *See Lead File\'s Mass Archive Example
42	05/15/18	Parent Portal: New Events Calendar Icon	Parent Portal\'s Find Events page has a new View Calendar icon so parents can see events in the old calendar format. Once a parent selects an event in the calendar, it takes them back to the portal, where they click Add to Cart. See Find Event\'s View Calenard Icon See Event Calendar
43	05/15/18	Parent Portal: Added Class Start Date Options	The Parent Portal\'s Find Classes page has a new class Start Date sort and filter option. See Start Date Sort & Filter The Parent Portal Settings page in your database has a new setting for Show Class Start Date. Your database is set to Yes so there\'s no change for parents. If you change this to No, then all start dates in the parent portal will be hidden. This also hides the new Start Date sort and filter mentioned above. See Show Class Start Date Setting
44	05/15/18	Calendars: Added Class Count	The class calendars now have class count above the calendar to show how many classes exist. This appears in the Weekly View, Room View and Day View. Where are the calendars? Go to your Dashboard and look for the Calendar button towards the top center of your screen. Where\'s the Calendar? See Weekly View Class Count
45	05/08/18	Family Search: Added Total Cards on File column	In Family Search, when Show ePayment Fields is set to Yes, a new Total Cards on File column will display in the report results. This gives you more visibility to how many credit cards each family has saved on file. See Total Cards on File column
46	04/30/18	Parent Portal: Added More Event Filters	Parent Portal\'s Find Events has new filters for Event Type and Days of the Week. See Parent Portal Event Filters
47	04/25/18	Parent Portal: Added Session and Class Start Date	Parent Portal\'s Find Classes page now has the Session and Class Start Date displayed in the class list. See Find Classes
48	04/17/18	Parent Portal: Added Print Transactions	Parent Portal can now print transactions from the Transaction History page. We are working on adding the ability to print from more pages and these will be announced when they are completed. See Parent Portal Print Transactions
49	04/10/18	New Mobile Responsive Parent Portal is Live	We are excited to tell you the new mobile responsive Parent Portal is live\! The new portal has a modern look and adjusts to a mobile-friendly view when using a smartphone or tablet. This makes it easier for your customers to register, make payments and view schedules online. Recommended Procedures: 1.Use email template #108.2 to tell parents the new Parent Portal is now live. Replace the yellow highlighted text with the following link to the parent portal: https://app.jackrabbitclass.com/jr3.0/ParentPortal/Login?orgID=xxxxxx. Make sure to replace the XXXXXX with your Org ID (found under Tools > My Account). See template 108.2 2. Verify your Parent Portal Settings for Communication are correct 3. Watch this video so you can see the new portal in action New Parent Portal Video There\'s nothing more for you or your families to do. Here\'s some more detailed information: Website links to the parent portal don\'t need changed. The old URL automatically redirects to the new URL. Mobile Inventor has been updated to work with the new version so there\'s nothing for you to change. Printing from the parent portal is being developed and will be announced when it\'s finished The old parent portal version is no longer accessible.
50	03/27/18	New Parent Portal Coming 4/10/2018	We are excited to tell you the Parent Portal is being updated on April 10th\! We wanted to share the news with you so you can notify your families in advance. The new portal has a modern look and adjusts to a mobile-friendly view when using a smartphone or tablet. This makes it easier for your customers to register, make payments and view schedules online. We have created two new email templates and a new portal video to send to your families. This is the recommended procedure: Use email template #108.1 to tell parents the new Parent Portal is coming April 10th. Watch this video so you can see the new portal in action New Parent Portal Video Verify your Parent Portal Settings for Communication are correct Use email template #108.2 on April 10th to remind parents the new Parent Portal is live. The new portal video is included in this template There\'s nothing more either you or your families need to do. When the new portal goes live on April 10th, families will log in as they always have and they\'ll have a nice new portal experience\!

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