Enhancements
Jackrabbit is always improving and adding new features and enhancements. Review the latest
enhancements below and click at the bottom to see more enhancements.
| # | Date | Enhancement | Description |
| 1 | 10/03/19 | New Notes Tab | A new Notes tab is available on Family, Student, Class, and Staff records for keeping internal notes. Each note shows:
Notes are NOT viewable in the Parent Portal. |
| 2 | 10/03/19 | Billing Portal: Automatic Login for Billing Contact | Billing contacts can automatically login to the Billing Portal when clicking the link from the My Account page in Jackrabbit. Billing contacts will also see a new option under the Tools menu, Pay My Bill/Update Account, for quick access to the Billing Portal. |
| 3 | 10/03/19 | Discounting & Prorating: New Class Setting | Each class record has a new check box that allows you to exclude the class from multi-class discounts or the total hours count when checked. The new setting is only available when using the new Post Tuition Fees. |
| 4 | 09/03/19 | Email Student Schedules: Display First Class | When using Email Student Schedules, the first class will display for each student enrolled. The date shown is the first class the student can attend based on when the student enrolls and when the class meets. See Display First Class in Email Student Schedules |
| 5 | 09/03/19 | Parent Portal: Display First Class | The Parent Portal displays the first class for each student enrolled. The date shown is the first class the student can attend based on when the student enrolls and when the class meets. See Display First Class in Parent Portal |
| 6 | 08/20/19 | New Revenue Reconciliation Reports | With the new Revenue Reconciliation Reports, you now have the option to track revenue by Class Location. When tracking revenue by Class Location, you can report how much revenue is generated at each location, regardless of the family\'s location. This is most helpful when you have multiple locations. See Revenue Reconciliation Reports <'); p>Blog for more information |
| 7 | 08/20/19 | New Tuition Not Posted Report | There\'s a new Tuition Not Posted Report which searches by date range for any class enrollment that doesn\'t have a corresponding tuition fee posted, as identified by the student and class assigned to the tuition fee. See Tuition Not Posted Report |
| 8 | 08/20/19 | Process Class Registrations Report: Several Improvements | The Process Class Registrations Report has been improved with the following:
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| 9 | 08/06/19 | Dashboard: Added Class Registrations Settings | You can now control which records show on your dashboard to help you keep your dashboard clean. See Class Registrations Dashboard settings |
| 10 | 07/23/19 | New ePayments Wizard | For those who haven\'t set up their database to accept ePayments, there\'s a new wizard to make it easier by walking you through the process. See ePayments Wizard |
| 11 | 07/23/19 | Email Listing: Added Email | Email Listing now has the ability to email from the search result list. See Email Listing |
| 12 | 07/23/19 | Aged Accounts Details: Added search option | Aged Accounts Details has a new search criteria called Do you want to show all families or only those with unpaid fees? This gives you the option to pick either Show all families or Only show families with unpaid fees. Showing all families includes families with credit balances and zero balances, even when there are no unpaid fees. This change will help when reconciling to the Family Balance Summary report. |
| 13 | 07/02/19 | New Process Registrations Report | There\'s a new Process Registrations report which allows office staff to review pertinent information for online registrations, class enrollments from the Parent Portal, and waitlist additions\! There are two ways to get to the report: Dashboard and Reports menu See how to find the report |
| 14 | 07/02/19 | Add Classes: Billing Method & Billing Cycle Required | When adding classes, Billing Method and Billing Cycle are now required. These fields are very important when posting discounted and prorated tuition. Therefore ensuring classes are set-up correctly will help when it\'s time to post tuition. Haven\'t started discounting and prorating tuition yet? Click here for more information |
| 15 | 06/25/19 | Student Photos - Added in Parent Portal | Parent Portal now shows student photos and allows the parent to upload their own photo\! Additional benefits are: the photo also shows in the Clock and adding photos in Jackrabbit Care was improved to be more user friendly. See Parent Portal Edit Photo |
| 16 | 06/25/19 | New Tax ID | A new Tax ID field has been added\! This allows you to enter your tax ID number so it can appear on receipts, statements and parent portal transaction lists. You also have the ability to name the field yourself. To see this, go to Edit Settings>Tools>Org Defaults. See Tax Id Fields |
| 17 | 06/18/19 | Discounting & Prorating Tuition - New Settings | Tuition Fee Settings has two new settings so you can choose how to calculate tuition from web registration, quick registration, enroll button/links, and parent portal:
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| 18 | 06/18/19 | Families Search - Added Email | Families Search can now send emails\! To do so, select the individual families or use the Email All checkbox at the top of the column. Then click the Email button. See Families Search Email |
| 19 | 05/20/19 | Aged Accounts Details: Several Improvements | Aged Accounts Details has been improved with the following:
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| 20 | 05/20/19 | Class Skills/Levels Report: Several Improvements to the Worksheet Display | Class Skill/Levels Report Worksheet display has new options\!
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| 21 | 05/07/19 | Transaction Search - Added Mass Edit | Search Transactions can now edit multiple transactions at once\! To do so, run the transaction search and individually select the transactions you want to edit or use the Edit All checkbox at the top of the column. You\'ll then see a blue message box with an edit icon on the right. Click this edit icon to change the transactions. See Transactions Mass Edit
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| 22 | 05/07/19 | Online Web Registration - Added Show/Hide Class Information | Online Web Registration Settings now have the ability to hide class information on the registration form, including instructor nickname, openings and start/end dates. To do so, go to Tools>Online Web Registration>Settings and look for the new Show/Hide Class Information on the Registration form section. See Show/Hide Class Information |
| 23 | 04/23/19 | Transaction Subtypes - Added Hide Option | Hide Transaction Subtypes you\'re no longer using to reduce errors. To do so, go to Tools>Edit Settings>Drop-Down Lists and select Transaction Subtypes. See Hide Transaction Subtypes |
| 24 | 04/23/19 | Masking Personal Information | For continued protection of sensitive information, we\'re now masking these fields:
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| 25 | 04/03/19 | Enrolling Students - Improved Workflow | Enrolling students is now easier with several improvements made to the workflow. For more information, use the blog links below:
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| 26 | 04/03/19 | Express Payroll Improvements | Several improvements have been made for Express Payroll clients: Staff ID will be automatically populated when a staff person is created Export to Payroll has 2 new options:
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| 27 | 04/03/19 | Post Tuition Fees - Added Category 1,2,3 as a Class Filters when post by Class Fee | Post Tuition Fees, when posting by class fee, now has Category 1,2,3 as a class filters. This allows you to target your families easier and ensure you are posting fees to the right people. See PTF Cat 1,2,3 |
| 28 | 04/03/19 | Staff Search - Added Email | Staff Search now has the ability to email staff from the search results list. See Staff Search Email Option |
| 29 | 04/03/19 | Email Template: Added Search | Email Templates now has the ability to search by template name to make finding the template quick and easy. See Email Templates Search |
| 30 | 03/19/19 | Staff Portal - Added Email Reply Option | When a staff person is allowed to send emails from the staff portal, there\'s a new option to have the email replies be sent to the staff person\'s email, instead of the organization email. This setting is found either in Staff Portal>Settings>Edit All Staff Portal Settings or in each person\'s Staff Record>Portal Settings tab. See Setting If you haven\'t started using the staff portal, use the Staff Portal Guided Set Up to get it up and running. |
| 31 | 03/19/19 | List All/Active Classes - Improved Tuesday & Thursday Filters | Filtering classes by Tuesday and Thursday is now easier\! Simply use Tu to search for Tuesday classes and Th for Thursday classes. Blog with more information |
| 32 | 03/19/19 | Fee Summary Report - Added Summary | The Fee Summary Report now has a Summary option which summarizes fees for each Category 1 and Transaction Type. See Summary Setting, See Summary View |
| 33 | 03/07/19 | Paid Fees : Added Fee Date Search Criteria | Paid Fees now has Fee Date From/Through as a search criteria\! This will helps schools using accrual accounting, to make adjustements for:
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| 34 | 03/07/19 | Class Skills/Levels Report - New Progress Report Option | Class Skills/Levels Report has a new progress report option\! This report includes:
To see the progress report in your database, go to the Class Skills/Level Report and in the Display Settings Section, select I would like a skills progress report. See Skills Progress Report Setting |
| 35 | 02/19/19 | Scheduled Emails - Added Send Now Option | Scheduled Emails now has the ability to send a scheduled email now. To do this, go to Scheduled Emails and click the new Send icon See New Send Icon Then click the Send Now button See Send Now Option
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| 36 | 02/19/19 | Student Attendance Report - Added Setting | Student Attendance Report has a new display setting option to Ignore class start and end dates. This is helpful to those who run perpetual classes, meaning their classes don\'t have end dates and the same classes are used indefinitely. This allows more attendance history to be displayed. See New Setting, Blog with more information |
| 37 | 01/29/19 | Email Families: Search Criteria Change | Email Families now has the Enrollment Status search criteria grouped together and moved to the top. Also, if you select search criteria which doesn\'t work together, Jackrabbit recognizes this and will notify you with an on-screen alert. See Email Families Changes |
| 38 | 01/29/19 | NEW Fee Summary Report | A new Fee Summary Report was created to help you easily see what has been paid and what is still owed. Highlights about the new report:
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| 39 | 12/20/18 | New Makeup Expiration Date | New makeup expiration date option is now available to you\! Go to Tools>Edit Settings and in the Student Settings section, you\'ll see the following options: *No expiration date - they can makeup the missed class at any time *Based on a time limit - # days, weeks, months *Until the last day of the session |
| 40 | 12/20/18 | Family ePayment Listing: Add email from grid | Family ePayment Listing now gives you the ability to send an email from the results page, to make contacting families easier. |
| 41 | 12/04/18 | Parent Portal - Fixed Fee Messaging for Enrollments | Families with fixed fees will now see messaging in the parent portal when enrolling. This lets them know they have a fixed fee and no fees will be posted at the time of enrollment. It also tells parents the fixed fee amount is subject to change due to the new enrollment and will be reviewed by your organization. See Messaging Example Your organization will receive an email letting you know a family/student with an active fixed fee has enrolled into more classes. This is your notification to review the fixed fee for possible changes. |
| 42 | 12/04/18 | Attendance Improvements in Staff & Parent Portal | Staff Portal has been improved to make it a cleaner and easier experience. *Replaced icons with words See Example |
| 43 | 12/04/18 | Skills Email - Added Notes, Date & Direct Links | The skills email sent to parents now includes the skill note, along with the date the note was updated. We\'ve also added a direct link to the Parent Portal and links to view the skill or watch the skill video. See Skill Email Example |
| 44 | 12/04/18 | New Family Discount Rule | Tuition Discount Rule can now be at the family level. This makes tuition discount rules even more powerful by over-riding the rules associated with the student\'s classes and forcing Jackrabbit to use the family assigned rule insted. See Family Rule Example |
| 45 | 11/20/18 | New Custom Billing Cycle | New Custom Billing Cycles are now available in Tuition Billing Settings\! You can now easily create a custom billing cycle starting from the date of your choice and running anywhere between 1 to 52 weeks. To add a custom billing cycle, click Tools>Edit Settings>Tuition Settings. Then click on Manage Tuition Billing Settings. Visit our Help Center for more information See Tuition Billing Settings Example |
| 46 | 11/20/18 | Post Tuition Fees - Billing Cycle Format Change | Post Tuition Fees\' Billing Cycle start date is now a drop-down list. See Billing Cycle Start Date Example |
| 47 | 11/20/18 | Student Attendance Report - New Summary Option | Student Attendance Report now has a summary option, which will show one row per student. See Student Attendance Report |
| 48 | 11/06/18 | Staff Portal - New Skill Started Icon | Staff Portal has a new icon to represent the Skill Started status. See Skill Started Icon |
| 49 | 11/06/18 | Parent Portal - Added Add/Update Credit Card Address | The Parent Portal now allows parents to add and update their credit card billing address. |
| 50 | 11/06/18 | Skills Email - More Visually Appealing | The Skills email sent to parents is now more visually appealing and mobile responsive. See Skill Email Example |
