Category: Features

New Jackrabbit Enhancements

Option Added to Email Families

You can now email families based on family location and class location. To accomplish this, we renamed the location search criteria more appropriately to family location and added new search criteria for currently enrolled in class location.

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The Story Behind Our Two ePayment Preferred Providers

Have you ever wondered why we have two ePayment preferred providers at Jackrabbit? This post is for you. We are very transparent at Jackrabbit – from our owners all the way down to part time employees. We really pride ourselves in having this transparency with our customers. We consider our

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Jackrabbit Staff Portal is live

Staff Portal Is Live!

The Staff Portal is a new enhancement that is now live! The Time Clock has been renamed Staff Portal. Staff can now login to the Staff Portal to see announcements, record their hours worked, and take attendance for the classes they teach in one place. The Staff Portal is mobile

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Pro Tip: Find Expiring/Expired Credit Cards

Tired of seeing expired credit cards decline? Before you run a batch for collecting credit card payments, you can run this report and email the families that need to update their card. This will help get your money faster. If you contact the family before the batch has been started,

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New Jackrabbit Enhancements

A New Tab

An events tab has been added to Families & Students that shows current and past event enrollment. There are no longer buttons for viewing event enrollment.

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New Jackrabbit Enhancements

Must Select Type First

Users can no longer enter a message before selecting a “type” in Email/Text Families. This prevents a message from being deleted if it is typed before selecting its “type.”  

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