NEW! Responsive Class Listings
Responsive in tech terms means that the website adapts to the size screen the viewer is using. From a large monitor to a smartphone, we want to make sure your customers can see the class listings table well. We have new codes for you to ensure the class listings tables will display nicely no matter […]
Email Student Schedules
Have you gotten a chance to try the new Email Student Schedules feature? You can now send one email with all of the student’s classes! This is in a concise and consistent format to help parents and students know when their classes are. We have gotten a lot of great feedback on the enhancement from […]
Walk Your Healthy Eating Talk
Did you know that August is “Kids Eat Right Month“? This is a new initiative of the Academy of Nutrition and Dietetics and spotlights healthy nutrition and active lifestyle choices for children and families. Adults are children’s models for everything. They look to the “grown-ups” in their lives for how they should do things. Just […]
How To Set Up Payment Processing
Remember the expression “Pay yourself first”? If you are spending too much time inputting family payments and collecting your receivables, Jackrabbit can save you time and money and help you pay yourself first. When using ePayments in Jackrabbit, payments no longer have to be entered one family at a time! Payments can be run in […]
You Can Clear User Definable Fields on Your Own
There are 2 new user permissions and, once a user has the permission, they’ll see under the families and student menus the option to “Clear UDF Answers”. Before this enhancement, users would collect these user definable field answers and then eventually ask support to clear them out so they can start fresh. Now (as long […]
NEW: Refund Back To Credit Card
In Jackrabbit, a refund is defined as when a customer is actually returned real monies, rather than an account credit. If you use one of our preferred providers (Safe Save or C&H Financial), you have the ability to process the refund directly to the customer’s credit card from within Jackrabbit! [Learn more about ePayments here.] Visit […]
What To Do With Negative Facebook Reviews
Testimonials are a great way to showcase your business through real people with real experiences. Most people today will search online for a business or product to read reviews before they sign up or purchase anything. Providing a service – especially for someone’s child – is a big decision for parents to make. They want […]
New Search Option Helps You Check Tuition Fees
An option “has not had a tuition fee posted since” has been added to search. This allows the user to verify they haven’t missed posting tuition for the students found from the search. One important note: If a tuition fee is posted without a student selected in the fee, the student would appear in the […]
Reformatted Statements Make Life Easier
Both the print and email statements were reformatted to make them easier to read and understand by parents. There’s now a top account summary box with summary details depending on the way the user is running statements and the original fee and discount amounts are displayed.
Raising Prices without Losing Clients
Maybe you haven’t raised your rates in years. You’re priced below your competitors and you’ve kept it that way because you don’t want to alienate your customers or eliminate your pricing advantage with prospects – potentially “encouraging” them to consider their options. But your revenues are not aligned with your cost of doing business – […]