5 locations, 1800 students, 25 instructors
Olivia Allen, Gotta Dance
Gillian Petersen, Gotta Dance
Olivia wanted to upgrade the studio’s out-dated software program by implementing a system that provided a full feature set and would help them to become more operationally efficient. Gotta Dance also needed to migrate from paper to an online registration process to eliminate time-consuming and error-wrought data entry.
Jackrabbit’s system was tested as registration day came for Gotta Dance. Customers began to hit the site at 6 a.m. and by day’s end, many happy customers had completed registration without requiring one single keystroke from Olivia’s staff. Using her Executive Dashboard, Olivia simply watched classes fill as parents registered and paid for their children’s classes. Parents were thrilled with the up-dated, easy-to-use solution that allowed them to register at their own convenience with a modern and secure online process.
Providing parents with account information through the portal cut incoming office phone traffic in half because parents can find out almost everything they need to know online. They also value the control they have over their account information and the fact that it is available to them anytime they want it.
Jackrabbit has helped Gotta Dance raise their level of professionalism and increase the quality of services they provide to families
JACKRABBIT ADDED VALUE
Online registration catapulted Gotta Dance into the 21st century. With Jackrabbit, Olivia can increase the office’s professionalism, improve her staff’s efficiency and make her customers very happy.
“Our customers have showered us with compliments for our choice of software systems and I personally love the feature set! Jackrabbit gives us automation, flexibility and happy customers.” — Olivia Allen, Gotta Dance
See what Olivia says about Jackrabbit on YouTube.