Jackrabbit Tips & Tricks

New Info Shows Decline Reasons in ePayments

Help information can now be accessed in ePayments so that you can see more information about the decline code produced the make sale process is declined on a Credit Card. This is found by clicking on Use Card/Acct on File or New Card on the Make Sale page. If the payment was declined, a new help pop-up will give the reason the payment was declined. The layout of both the approved and declined results pages were improved to make it easier to read and a line was added with the Payment Processor name.

Enhancement5a

Enhancement5b

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