There are new portal settings that give you customization of what is seen, what can be changed and what is optional/required. So – if you choose to allow it, parents can see and edit the family and student user definable fields in the portal. You’ll find these new settings located
The setting for “Tax Tuition and Registration Fees” has been split into two separate settings: “Tax Tuition Fees” and “Tax Registration Fees.” This allows orgs to control tax individually for states requiring one but not both items to be taxed. The new settings are defaulted to their original setting value
When a family is archived to the Lead File, the enrollment and skills (both old and new skills) history will also be archived! This information is viewable from the lead file and is re-instated when the family is restored from the lead file. Here are the details of exactly what
We are excited to announce a new option for receiving support through Jackrabbit. There are now three ways: submit a ticket, quick chat, and request a callback. For some customers, talking a question through makes the answer easier for them to understand. Using request a callback allows our Support Team
U.S. Daylight Savings Time for 2015 ends at 2:00 AM on November 1st. If your geography requires this change, go to TOOLS – EDIT SETTINGS – SCROLL TO EDIT TIME SETTINGS (on the bottom of the settings page) and make sure your Observe Daylight Savings choice is checked and the correct “fall
Keep up with all the moving parts of costume ordering and planning recitals by using Jackrabbit’s Costume Module. Tracking sizes and organizing performances has never been so easy. This module is included in your Jackrabbit subscription – give it a try! We’ll go over the first steps for setting up
We’ve made improvements in the online web reg confirmation to make it easier to read – including an option to show the class instructor. This new setting called Show Instructor was added to the online web registration confirmation settings. When Show Instructor is set to ‘yes’, the first instructor assigned
It’s almost costume time! We have a costume module in Jackrabbit to help organize your information and ordering. To learn more about that, click here. One feature that may be of use to you this year is the ability to print labels with the student name and class. Then you
Email Statements has a new option to find families with a blank e-Payment Method to enable you to easily send statements to families that can’t have a payment processed via Process Credit Cards/Bank Accts. To do this, set the e-Payment Method search criteria to “(no value)”.
Student Advanced Search now has search criteria for Start Date From and Through. This provides a way to identify students who started during a specific date range and is helpful for determining anniversary awards, etc.